The Wireless Connectivity Expert
ACT-IR2x0L/IR220L+ (IrDA
®
)
User’s Manual
© Copyright 2001-2010 ACTiSYS Corp.
Page 41 of 44 Nov. 16, 2010
ACTiSYS Confidential Information
V 1.5.2.4
15. TROUBLE SHOOTING
For help on general and miscellaneous problems you may be experiencing with your printing, refer to the
following pages for possible solutions. Look up your problem and try the solution.
SYMPTOM PROBLEM SOLUTION
Can not establish link
(General)
1. The two IR devices are
not aligned properly.
2. Distance is too near or
far.
3. The device is inactivated.
4. The device is not
installed properly
1. Properly align them again.
2. Move one device to a proper
distance.
3. Activate it by IR monitor.
4. Refer to Un-installation Guide to
remove the device, then reinstall
again.
ACT-IR200L/220L/220L+ is
connected to and takes
power only from the serial
port of the notebook
computer.
The power-saving feature in
the notebook computer
either stops or reduces
power output from the
signal lines of the serial port
to the
ACT-IR200L/220L/220L+
devices.
Set the “Power Management” control
to “Advanced” or “Off” to enable power
supplied from computer serial port to
ACT-IR200L/220L/220L+ devices.
Go to Integrate Peripheral to set the
COM port to “Infrared”.
Do not install more than one infrared
device on one computer.
File Transfer between
IR-equipped PDA and
ACT-IR device-attached host
computer stops before
finishing up and an error
message appears.
The infrared communication
is interfered. For example,
something blocks out the
infrared beam or the burst
of string light source, etc.
Software does not support
the IrDA controller chip on
the motherboard.
Serial port is occupied and
not available for IR
transmission.
Check to find out the source of
interference and eliminate it before
trying again.
If you were restoring data, simply try
again.
If you were doing backup something
the PDA does not reset its flags and
keeps stopping at the same position
unless you press the RESET button
once. Be very careful. DO NOT
initialize (press ON key and RESET
button at the same time) your PDA.
Otherwise you may lose all your data.
Make proper model # selection in the
software as specified in your PC
system user`s manual.
Make sure to disconnect modem, etc.
from the serial port to make it available
for IR transmission.
(10 pages)
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